Terms of Service

By accessing or using the KOL AI website (kolai.io) or engaging our services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with any part of these terms, please do not use our website or services.

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.

KOL AI provides marketing, content, branding, and AI automation services to businesses. The specific scope of services for each client is agreed in a separate Statement of Work or service agreement.

We reserve the right to refuse service to anyone for any reason at any time.

We may modify, suspend, or discontinue any part of our services without prior notice.

When you contact us through our website, you agree to provide accurate and complete information. You are responsible for any information you submit.

We will respond to enquiries at our discretion. Submitting a form or booking a call does not constitute a contract or obligation on either side.

We may use your contact details to follow up regarding your enquiry. You can opt out of further contact at any time.

All content on this website — including text, graphics, logos, and code — is the property of KOL AI and protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.

Work created for clients under a paid engagement remains the property of KOL AI until full payment is received, at which point ownership transfers as agreed in the client contract.

If you provide us with content, materials, or data as part of an engagement, you warrant that you own or have the right to use that content, and that it does not infringe any third-party rights.

You grant KOL AI a licence to use your materials solely for the purpose of delivering the agreed services.

We will treat client materials as confidential and will not disclose them to third parties without your consent, except where required by law.

Our website and services are provided 'as is' without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

Marketing results vary by industry, audience, and competitive landscape. We do not guarantee specific outcomes from our services.

To the fullest extent permitted by law, KOL AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Our total aggregate liability to you shall not exceed the fees paid by you to KOL AI in the 3 months preceding the event giving rise to the claim, or £500, whichever is greater.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of those sites.

We use third-party tools including GoHighLevel, Google Analytics, and others to deliver our services. Your use of these is also governed by their respective terms.

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

If you have any questions about these Terms of Service, please contact us at contact@kol-ai.io.

KOL AI operates online. All formal notices should be sent via email unless otherwise agreed.